They tell of torture in the country of origin or during the long voyage to Europe, which may last years. But also psychological traumas undergone n the Italy's "welcome centers". The walk-in clinic of Palermo General Hospital Immigration Medicine has been in service for seven years thanks to the work of volunteers who work with cultural mediators and translators to help immigrants. They also put together dossiers on immigrants for their refugee status evaluations. More men than women use the service, according to La Repubblica. Both unaccompanied minors and adult men. Their stories have changed very much in the last few years. For many the passage through Libya has become an ordeal of violence, tyranny and abuse of power that often the migrants cannot even find words to express.